Terms Of Service

Effective Date: 1/1/2022

Welcome to Digital Firebrand. By accessing or using our website [https://digitalfirebrand.com] and/or engaging our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of our website and services provided by Digital Firebrand (“we,” “us,” or “our”). By accessing our website or engaging with our services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Services Offered

Digital Firebrand provides marketing services including, but not limited to:

• SEO (Search Engine Optimization)
• Website Design and Development
• CRM Automation
• Google Business Profile Optimization
• Social Media Management
• Reputation Management
• Email and SMS Campaigns
• Lead Generation Funnels

All services are provided under a separate agreement, proposal, or subscription contract outlining the scope, pricing, and duration of service.

3. Client Responsibilities

You agree to:

• Provide accurate and complete information necessary for service delivery
• Approve or respond to materials in a timely manner
• Maintain access credentials to accounts we are authorized to manage
• Comply with all laws, including CAN-SPAM, TCPA, and privacy regulations

You are responsible for reviewing and approving any creative or campaign elements prior to launch.

4. Payment Terms

Payment terms are defined in your individual service agreement or invoice. Generally:

• Recurring services are billed monthly in advance
• Project-based services may require a 50% deposit
• Late payments may result in paused services or cancellation
• No refunds are provided for work already performed

We reserve the right to charge late fees or send unpaid balances to collections after 30 days.

5. Intellectual Property

All content, strategies, designs, and deliverables created by Digital Firebrand remain our intellectual property until full payment is received. Once paid in full:

• You are granted a non-exclusive, non-transferable license to use deliverables for your business
• We may use non-confidential project materials for portfolio or promotional purposes unless you request otherwise in writing

6. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary or sensitive business information disclosed during the course of the relationship.

7. Limitation of Liability

We are not liable for:

• Lost revenue, traffic, or business due to delays, platform outages, or algorithm updates
• Third-party service interruptions or policy changes (e.g., Google, Meta, GoHighLevel)
• Errors resulting from client-provided content or delayed approvals

Our maximum liability is limited to the amount you paid for the service in the past 30 days.

8. Termination

Either party may terminate services with written notice per terms outlined in the service agreement. Upon termination:

• Work completed to date will be invoiced
• Client access to deliverables will remain as per agreement
• Outstanding balances are due immediately

9. Use of Website

You agree not to use our website for any unlawful or prohibited purpose. We may restrict access to our site or services at any time without notice.